How to Describe Customer Service on a resume
When trying to get a customer service job, it is essential to emphasize your relevant experiences and abilities in your resume. A well-written resume can make an enormous difference in getting the job that you desire. In Melbourne Professional Resume Writers, we specialize in resume writing to make you stand out from the rest of the applicants. In this article, we’ll give you tips on how to talk about customer service on a resume.
- Use action verbsin you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in your work with customers and have seen results.
- Include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed the team of customer service reps and handled complaints from customers."
- Use metrics: Provide relevant indicators such as satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Create a custom resume by tailoring your resume to the specific customer service position that you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before you submit it to ensure it’s error-free. If you require assistance seek professional assistance through Melbourne Professional Resume Writers.
If you follow these guidelines that you will be able to craft a resume for customer service that effectively highlights your experience and capabilities. Be sure to tailor your resume to the job you’re applying for and check it for errors before submitting it. Melbourne Professional Resume Writers can also assist with the creation of a strong resume that showcases your skills and expertise.
