How To Write a Customer Service Resume

Posted by Melbourne Professional Resume Writers on 30 Jun 2025

Creating an effective customer service Resume or CV (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume or CV and a professional cover letter, in addition to an impressive LinkedIn profile, could make a the difference in obtaining an employment. We at Melbourne Professional Resume Writers, we specialize in offering CV and resume writing services covering letter writing, as well as LinkedIn profile optimization to help to stand apart from the competition. In this article, we will discuss how to write about customer service on your resume or CV, highlight customer service skills on a CV or resume as well as provide suggestions for writing about customer service skills.

How do you describe the quality of service you provide on a resume or CV?

In describing your customer service experience, emphasize specific roles and tasks. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such a satisfaction levels of customers to prove your effectiveness.

How do you present the skills of customer service on a resume or CV:

Alongside the description of your experience, it’s also important to highlight specific skills that are applicable to customer service, like communicating and problem-solving skills. Include any relevant certifications or training that you have, for instance, a client service course or a certification with a particular customer care software.

What should I include in my report on customer services skills?

When writing about customer service skills, focus on the most vital and relevant abilities for the job you’re applying for. For example, if your job involves a lot of phone communication, highlight your knowledge and skills for customer service by phone.

How can I document about my experience with customer service:

If you are writing about your customers service experience, include specific examples and measure your successes. For instance, instead of writing "Helped customers with their questions," say "Assisted an average of 50 customers per day with their questions, which resulted in a 90% customer satisfaction rating."

If you follow these guidelines, you can create a customer service resume or Cover letter and LinkedIn profile that highlights the relevant skills and experience you have and make you a good potential candidate for roles in customer service. Make sure that you proofread and edit your resume, the cover letter and CV before the submission and also think about asking for help from a professional Melbourne Professional Resume Writers if you need assistance.

Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
I found Tanya very prompt, she returned a resume and covering letter that looked and read very professionally within 4 days.
Athena Dennis
Great job from Tanja. After looking over my new resume it looks so good I want to hire myself.
Mike Zentner
Modern, concise and professional Resume and cover letter! Fast turnaround and excellent communication - thoroughly recommend.
Mel Leatham
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
My resume was a complete mess, I sent my resume through and got a quick response from Tanja, she completely re-wrote the entire thing and turned it into a very impressive and professional document. awesome value for money and will not hesitate to get a cover letter written when the time comes. thank you so much.
sam valinouri
Excellent friendly service and outstanding results. Thanks Melbourne Resume.
Ian Robinson
100% Satisfied - Thank you!
Melanie Waldeck
I had an amazing experience with their service. This includes timely response, friendly service, professionalism, attention to details and high quality of the final product. Thank you for the wonderful experience.
Vaneeshal Shivali
Melbourne Resume were approached by me 2 years ago to complete my professional CV and Cover letter, the service was fast, efficient and of the highest quality. Recently I once again approached Tanja to update my CV and cover letter at short notice, the service provided was once again of the highest standard.
Gavin Derks
How to Write a Customer Service Resume

Resume

We provide professional resume writing services.

How to Write a Customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How to Write a Customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Write a Customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our very experienced resume writers will ensure that your resume sticks out among the crowd.

We’re a team of highly qualified and seasoned Recruiters, consultants and HR Professionals that are committed to delivering an exceptional, well-written cover letter or resume.

We pride ourselves on our extensive knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide range of industries and professions means that we can deliver a high-quality, powerful resume that meets your personal requirements.

Our goal is to provide you with a striking and impressive resume that is correctly maximised for success in the competitive Melbourne job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 567 415