How to Describe Customer Service on a resume

Posted by Melbourne Professional Resume Writers on 24 Apr 2025

When you are applying for a customer service job, it’s important to list your relevant experience and skills on your resume. A well-written and professional resume can make significant difference in obtaining the job that you desire. At Melbourne Professional Resume Writers, we specialize in offering professional resume writing services to ensure that you stand out your competitors. In this article, we will go over tips on how to describe the level of customer service in your resume.

  1. Use action verbs. When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in the work of customer service and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of simply saying "worked in customer service," mention that you "managed an entire team of customer service representatives and took care of customer complaints."
  3. Use metrics: Provide relevant metrics such as customer satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
  4. Make your resume more tailored: Customize your resume according to the customer service position you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Proofread and seek professional help Before you submit your resume, proofread it. making it available to ensure the resume is error-free. If you require assistance seek professional assistance with Melbourne Professional Resume Writers.

With these suggestions that you will be able to craft a resume for customer service that effectively highlights your relevant work experience and skills. Keep in mind to modify your resume to fit the specific job that you’re applying for and ensure that you have it proofread before you submit it. Melbourne Professional Resume Writers can also assist in creating a professional resume that showcases your skills and experiences.

Got a good paying job because of their resume.
Stalin Sunny
Highly recommend these guys! Very professional and knowledgeable.
Jeremy Markus
Fantastic people to deal with, fast efficient service. Tanja updated my very outdated resume and cover letter. Outstanding work! Thank you so much!
Dean Wale
I am very happy to have gone with Melbourne resume. Great customer service, and the work they put in writing resumes and cover letters is outstanding. Thank you!
Edmon Toma
Great job Tanja quick and very high quality work. Many thanks.
Owen Scanlon
Excellent friendly service and outstanding results. Thanks Melbourne Resume.
Ian Robinson
I am so pleased to have used Tanja services. She was so responsive and very quick with completing my resume, cover letter and selection criteria. I am so happy that I invested in getting a professional resume. She was also helpful ! After receiving my Resume and cover letter I applied for the position and I ended up landing an interview and than getting the job!
Reagan Grace
Trying to remove but unable to ATM. Sorry about the mistake. Have changed review but if I can remove it I will.
Lina Stead
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Melbourne Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
How to describe customer service on a resume

Resume

We provide professional resume writing services.

How to describe customer service on a resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our very seasoned resume writers will ensure your new resume stands out from the rest.

We’re a team of highly qualified and seasoned HR professionals, recruiters, and consultants who are dedicated to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide variety of professions, industries, and areas means that we can deliver a high-quality, powerful resume that suits your personal requirements.

Our end goal is to provide you with a striking and impressive resume that is perfectly maximised for success in Melbourne‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 567 415